Frequently Asked Question

BCK Gas & Oil Service offers expert gas and oil boiler service in Tipperary, specialising in servicing, repair and installation for domestic, commercial and agricultural customers. Our RGI-certified engineers work with all major boiler brands, providing fast diagnosis, efficient repairs and high-quality installations, including LPG and oil-to-gas conversions. Whether you’re seeking annual maintenance, emergency boiler repair or upgrades to a more efficient heating system, we’re here to help. Below you’ll find a list of frequently asked questions designed to guide you through our services.

1. What services do you offer?

We provide a full range of gas and oil services for both domestic and commercial customers in the Tipperary region. These include:

• Oil boiler installation, servicing & repair.
• Gas boiler installation, servicing & repair (including controls upgrade).
• Conversion from oil to LPG/gas boiler systems.
• Water-heater installation and servicing for dairy farms (LPG gas water heaters).

2. Are your technicians certified?

Yes — our team are RGI-certified technicians, fully trained and experienced in gas and oil boiler systems for both installation and servicing.

3. Where do you operate?

We’re based in Tipperary and serve homes and businesses throughout the area. If you’re unsure whether your location is covered, please give us a call.

4. How often should I service my boiler?

For reliable performance, safety and efficiency we recommend an annual service for your boiler (whether oil or gas). Regular servicing helps:

• avoid unexpected breakdowns
• maintain fuel-efficiency
• ensure safe operation.

5. What happens if my boiler breaks down?

If your boiler shows signs of malfunction (e.g., won’t ignite, making strange noises, leaking, low pressure) we can provide prompt diagnosis and repair.

6. Can I switch from oil to gas or LPG?

Yes. We offer conversion from oil boilers to LPG/gas systems to improve performance and reduce running costs. Terms apply for any “free gas boiler” offers.

7. What does a boiler installation involve?

Our installation process includes:

• Surveying your property and heating requirements
• Advising on the most efficient system and controls
• Removing the old boiler (if applicable) and installing the new one
• Commissioning the new system and ensuring safe, efficient operation
• Leaving the work site clean and tidy

8. How do I book a service or installation?

You can contact us via telephone: 086 330 9256 (or 087 214 2033) — or send us an email. We’ll arrange a convenient time that works for you.

9. What kind of pricing / hidden costs should I expect?

We pride ourselves on competitive pricing with no hidden costs. We’ll provide transparent advice and quotes before work begins.

10. Do you offer emergency call-outs?

Yes — for urgent heating breakdowns we aim to respond promptly. If your boiler fails outside normal hours please contact us and we’ll advise accordingly.

11. Are your installations compliant with regulations?

Yes — all installations and services comply with current Irish regulations and standards for gas and oil systems. RGI certification is maintained.

12. What should I do to prepare for a service visit?

To help make the service visit efficient:

• Ensure access to your boiler and heating controls is unobstructed
• Clear any obstacles around the boiler and flue
• Make sure all household members know where the main gas/oil shut-off point is
• If your system has been behaving unusually (odd noise, low heat, leaks) let us know in advance

13. Do you service commercial properties and farms?

Yes — we work with both domestic and commercial customers. We also provide specialist water-heater installations and servicing for dairy farms.

14. What warranty or guarantee do you offer on installation work?

We stand by our workmanship and offer guarantee on installations — exact terms depend on the system installed, parts used and manufacturer’s warranties. We’ll review these details with you before beginning work.

15. How do I maintain my boiler in between services?

Some basic upkeep you can do:

• Ensure the area around the boiler is clean and ventilated
• Check for any obvious leaks, noise or unusual behaviour
• Keep annual servicing scheduled
• Make sure your thermostat and controls are correctly set